Regularly measure what is important to members, in a cost-effective way, and help reduce membership ‘churn’.
Establish and track satisfaction with club facilities
Understand the key factors that drive member loyalty or defection
Identify and track net advocacy, a net promoter type score
- 40 question pre-developed survey
- Add further questions if you want to
- Available by online, printed or telephone survey
- Detailed report
- Key summary statistics
- Club-by-club comparisons available
Click here for an initial Quotation.
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