Regularly measure customer satisfaction levels with your training, advisory, information, website, and other services, and help reduce membership attrition.
Establish and track satisfaction with all aspects of member services
Understand the key factors that drive member loyalty or defection
Identify and track net advocacy, a net promoter type score
- 40 question pre-developed survey
- Add further questions if you want to
- Available by online, printed or telephone survey
- Detailed report
- Key summary statistics
Click here for an initial Quotation.
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