Postal surveys are still a very popular method of getting
customer and employee feedback, especially for otherwise
hard-to-reach groups, such as retail, leisure, catering
and hotel customers.
We can provide a complete service for postal survey management:
Outbound: printing, collation and despatch
of questionnaire packs, letters and Freepost reply envelopes,
plus periodic reminders and re-mailings if required.
Inbound: Receipt and handling of responses,
logging and reporting response volumes, questionnaire checking,
all scanning and manual keying of data, full verification
and checking of data
As with all data collection methods from Survey Solutions,
a full range of analysis and reporting options is available.
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