News and blog
His Master's Voice - The next high street casualty?
With HMV going into administration for the second time in 6 years, what can the business do in order to make it more appealing to the discerning customers?Continue reading
A positive Christmas (customer) experience!
The last few years have seen a decline in High Street footfall and consequently, spending. But how is the High Street fighting back?Continue reading
All in the mind
Customer expectations are shifting and it's good to see organisations reacting accordingly!Continue reading
Art & reality becoming blurred!
Ever get the feeling that the lines between art and reality are becoming increasingly blurred?Continue reading
How much time have you got?
Speed-reading, bullet-points & making sure your audience have the information they need!Continue reading
Knowing what your customers are thinking
That Nike ad!Continue reading