News and blog
His Master's Voice - The next high street casualty?
With HMV going into administration for the second time in 6 years, what can the business do in order to make it more appealing to the discerning customers?
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A positive Christmas (customer) experience!
The last few years have seen a decline in High Street footfall and consequently, spending. But how is the High Street fighting back?
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All in the mind
Customer expectations are shifting and it's good to see organisations reacting accordingly!
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Art & reality becoming blurred!
Ever get the feeling that the lines between art and reality are becoming increasingly blurred?
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How much time have you got?
Speed-reading, bullet-points & making sure your audience have the information they need!
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