Uncover the secrets to powering your growth, profit and market value

Employee Surveys

Employees are your most important asset. Ensure they are fully engaged in what they do and maximise their potential.

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360 Degree Feedback

Enable each employee to develop within the organisation and contribute to a high-performing team.

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Customer Surveys

Understand customers better with market intelligence and insight. Better informed means better informed decision-making.

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Very responsive and supportive team ready to help with any questions or information - made our first time with the survey smooth and stress free! Data reports presented in a very clear and straightforward way - easy to read and providing a great overview of the results e.g. Summary Report. Online portal - very intuitive to use and provided a great overview of results for managers.

apetito

Our approach

Listen & question

We listen & ask the right questions to fully understand your business challenges
We pinpoint specific areas of opportunity with you and discuss the options
We want to deliver a solution that you’re delighted with

Scope the project

We provide a range of methodologies to suit different situations
We get to the heart of the information you need to make better decisions
With flexible solutions, you can choose the best approach for your organisation

Implement together

We work collaboratively with you to understand the data
We provide support throughout the process
Our expertise frees you to focus on what is important

Review outcomes

Targeted, meaningful insight
We take you through your results in detail
Our easy-to-use reporting system makes further analysis simple
We present the findings and enable discussion of the results

Agree action plans

We go beyond the results
We recommend actions and recommendations for consideration
We identify how to truly drive change within your organisation

I found the team extremely helpful and knowledgeable, and they were always available to answer even the simplest of questions. Very professional, helpful and able to allay concerns in a well thought out way at the Executive Committee presentation.

Port of London Authority

Intuitive software platform

Complementing the insight and advice provided by our team of experts with our written reports and presentations, we offer an easy to use, yet sophisticated, reporting platform.

This enables you to interrogate your data as you prefer.

Our developers can create bespoke platforms to fit your business needs.

Features include :

Visually rich reporting, with clear alerts showing significant results
Tailored dashboard reports, focused on key areas within your data
Comparisons against benchmarks and historical scores, highlighting changes and differences
Drill into your data with fully-featured cross tabulations
Generate leaderboards and discover the areas of excellence for the organisation

It's a good tool supported by great, reliable, helpful people.

Mencap

Call us now on +44 (0)20 8943 1445

News and blog

Rising costs for businesses and consumers

The cost of living for individuals is widely reported, but business costs are rising even more steeply.

Recruitment and Retention (and 'the Great Resignation'): the impact on customers

With older workers leaving the workplace, a lack of suitably skilled candidates and wage pressure is an additional challenge for organisations undergoing a reset, and their customers.

Moving on from remote working - hybrid working options

Remote working is seen by many as a chance to reset their working experience, but not everyone has this option and the potential for unexpected disruption is significant. The benefits of managing childcare and similar commitments have to be balanced by the encroachment of work life into the home.