A clear focus when planning any customer project is vital.
Here are just some of the important questions that you need to consider in a typical customer experience feedback programme:
What do you want to measure?
Who needs the customer feedback?
What’s the best way to find out what we want to know?
When do you need the results?
How do you want to present the results?
Our systems start at just a few thousand pounds per annum (plus a one-off development cost), for a continuously available system. We can almost guarantee to save you a LOT if you are using one of the larger, well known data capture and customer feedback systems.
IMPROVE your Feedback, and Start SAVING - speak to a customer feedback specialist NOW:
Call us on +44 (0)20 8943 1445 now for advice on measuring and benchmarking your customer experience.Make an enquiry